Instructions

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Visa support

On this page you can see all information about your visa support requests and add a new one.

Adding new visa support request

At first, you want to make sure that you’ve recieved you booking reference number from Amparus managers.

You can find interface for adding new requests at bottom of the page:

visa_new_add

To add new visa support enter number of tourists (max 60), number of visits (max two) and reference number. Please, double check this field – you won’t be allowed to change it afterwards! Reference number shoud be entered as a 11-figure number (sample: 000000-0001).Press »proceed » button.

Visa support edit page will be opened.

visa_new_edit

If you’ve made a mistake on previous page, press « Back » – nothing will be saved.

Fill every field in this page. If you haven’t finished but have to stop filling this form, press « Draft » button – this visa support request will be saved and won’t be sent to Amparus managers.

Visa supports overview

In the middle of the screen you can see your visa supports list.

Each visa support request displayed here as a row. Inside a row there are short information about visa:

 

Document ID Reference Status People Visits Create by Approved by Arrival Date Actions

You can sort your visa supports simply by clicking column heading. Default sorting is by arrival date (decsending).

There are 4 statuses:

  • Archive
  • Draft
  • Pending for review
  • Reviewed

 

Updating visa support content

Until visa support request hasn’t been reviewed by Amparus managers, you can change information in it.

 

Troubleshooting

If you see such interface:testadmin1

You’ve entered admin’s interface somehow. If you want, you can edit your profile’s data here. To return to the normal interface just click on button « Amparus – your tour operator in russia » in upper-left corner.testadmin2